Legal
Terms & Conditions
The rules of engagement between you and ForgeIT — written to be read rather than to be survived.
01 Acceptance
By using our website, applications or services (the "Services") you agree to these Terms. If you are using them on behalf of an organisation, you confirm you may accept these Terms for it.
02 What we provide
Software engineering, DevOps, consulting, and our own products including the ManagoStores suite. Some features need an account and an assigned role.
03 Accounts and security
- You are responsible for your credentials and for what happens under your account.
- Tell us immediately about any unauthorised use or suspected security incident.
- We may suspend an account that breaches these Terms or presents a security risk.
04 Acceptable use
- No illegal activity, malware, or attempts to breach security.
- No scraping where it is forbidden, and no circumvention of rate limits.
- Respect intellectual property and the privacy of other people.
- Use documented API endpoints within their documented limits.
05 Fees and payment
Where fees apply they are set out in a proposal, order form or subscription plan. Unless stated otherwise, amounts are exclusive of VAT. Invoices are due as stated in the applicable agreement.
06 Intellectual property
We keep the rights to our own software, documentation, trademarks and content. Your data stays yours. For custom work, what you own on delivery is whatever the signed agreement or statement of work says — and we will make sure that document is explicit about it rather than leaving it to be argued later.
07 Confidentiality
Each side protects the other's confidential information and uses it only to provide or receive the Services. This obligation outlives the engagement.
08 Third-party services
Our Services may integrate with third parties — hosting, payment providers, couriers. Their own terms and privacy policies apply to their part.
09 Warranties and disclaimers
The Services are provided "as is" and "as available". To the maximum extent the law allows, we disclaim implied warranties including fitness for a particular purpose and non-infringement, and we do not guarantee uninterrupted or error-free operation. Any specific service level we have agreed in writing overrides this clause for that engagement.
10 Limitation of liability
To the maximum extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, revenue, data or business. Our total liability is limited to the amounts paid to us for the Services giving rise to the claim in the twelve months before it.
Nothing here limits liability that cannot be limited by law.
11 Indemnity
You will hold us harmless from claims arising out of your unlawful or unauthorised use of the Services, or your breach of these Terms.
12 Term and termination
These Terms apply while you use the Services. We may suspend or end access for a breach or a security risk. On termination your right to use the Services stops, and the clauses meant to survive — confidentiality, intellectual property, limitations, governing law — carry on.
13 Governing law
These Terms are governed by Greek law, and disputes go to the competent Greek courts, unless mandatory law says otherwise.
14 Changes
We may update these Terms. Continued use after a change means you accept the updated version; the version and date are at the top of this page.
15 Contact
Questions about these Terms? Email [email protected].
Questions about this document? Write to [email protected].